MRI Service
Full Service Contracts
MRI Technical Services believes every customer is unique and has specific needs for his or her scanner. We will work with you to create a custom service agreement that fits the needs of your patient load, hours of operation and the type of Philips MRI system you operate.
Some of the advantages to having a full service maintenance agreement include:
- System uptime guarantees
- Experienced and dedicated field service engineers
- Faster on-site response time
- 24-hour telephone technical support
- Remote monitoring of your environmental controls and cryogens
- Detailed field service reports
On-Demand Service
MRI Technical Services is available to assist you on a per incident basis:
- System evaluations and facility audits for equipment purchasing agents and investor groups
- Magnet de-icing, post quench emergency service and cryogen filling
- Magnet ramp up and ramp down service
- Cold head inspections
- System relocation and installation service
- Image quality troubleshooting
Picker/Marconi - Philips Open Scanner Service and Support

Technical Support
MRITS has engineers and technical support personnel available for telephone and electronic communication assistance with your in-house engineer or biomed group. Whether you are dealing with a system workstation replacement, image quality issues or need help installing parts, our team of experienced specialists have probably faced your situation and have viable solutions. If you require in-depth field support, an engineer is available to be dispatched to your site within 24 hours. MRI Technical Services is your first choice for quality support at reasonable prices.